Privacy Protection

Dhak8 Privacy Policy — Your data is completely safe

Your personal data on dhak8 is protected under strict security measures. This Privacy Policy clearly sets out what data is collected, how it is used, and what your rights are.

Last Updated: January 2026
SSL Encryption

All data is encrypted with 256-bit SSL.

No Third Parties

Your data is never sold to any third party.

Your Control

You may request deletion of your data at any time.

Transparent Policy

Everything is stated openly and transparently on this page.

Why dhak8 takes your privacy seriously

Six core principles that keep your information secure at all times

End-to-End Encryption

Every transaction and piece of personal data you share is protected with 256-bit SSL encryption. No hacker or third party can access this information.

Secure Data Storage

Your data is stored on internationally certified servers. Payment information is never stored directly on our servers — only encrypted tokens are retained.

Your Data Is Never Sold

Dhak8 never sells your personal data to advertisers or third parties. Your information is used solely to improve the service.

Limited Access Policy

Only authorized dhak8 staff may access your data, and only for specific work purposes. Every access is logged and audited regularly.

Regular Security Testing

Our systems are regularly tested by independent third-party cybersecurity experts. Any vulnerabilities identified are resolved promptly.

Full Control in Your Hands

You can view, correct, or request deletion of your data at any time. Full rights including data portability remain with you.

Dhak8 Privacy Policy — Full Details

Dhak8 (referred to as "we", "the platform", or "the company") has established this Privacy Policy so you have a full understanding of how your personal data is collected, stored, used, and protected. By accessing dhak8 or creating an account, you are agreeing to this Privacy Policy.

Who This Policy Applies To

This Privacy Policy applies to all members and visitors using the dhak8 website and all associated services. You must be at least 18 years of age.

1Introduction

Dhak8 is a trusted online gaming platform in Bangladesh, offering slots, Live Casino, and Sports Betting. When you use our platform, you share certain personal information — keeping that information secure is one of our most important responsibilities.

This Privacy Policy has been developed in accordance with international data protection laws and the guidelines of our licensing authority. We believe your personal information belongs to you — we only use it to provide our services.

If you have any questions or concerns about dhak8's Privacy Policy, reach out to our support team directly. We aim to respond within 24 hours.

2What Information Is Collected

Dhak8 collects two types of data — information you provide voluntarily and data collected automatically through your browsing. Details are outlined below:

Type of Information Example Methods of Collection
Identity Information Name, date of birth, national ID number Provided by you at the time of registration
Contact Information Email address, mobile number During Registration & Verification
Financial Information Mobile banking number (bKash/Nagad/Rocket) Deposit & Withdrawal Timing
Device Information IP address, browser type, operating system Logged Automatically
Gaming Activity Betting history, win/loss records, session duration Automatically collected while using the platform
What We Do Not Collect

Your full card number, CVV, or PIN is never stored on dhak8's servers. All payments are processed exclusively through secure third-party payment gateways.

3How Your Information Is Used

Dhak8 uses your data only for defined purposes. No information is ever used beyond those approved purposes. The reasons we use your data:

  • Account Management: To verify your identity and ensure account and login security.
  • Transaction Processing: To process deposits, withdrawals, and bonus distributions.
  • Service Improvement: To personalize your gaming experience and improve the quality of the platform.
  • Contact: To send important updates, security alerts, and offers.
  • Legal Compliance: To comply with international Anti-Money Laundering (AML) regulations and licensing requirements.
  • Fraud Prevention: For account security, identifying suspicious activity, and preventing fraud.
  • Responsible Gaming: To detect unusual gaming behavior and take protective action where needed.

We never share your gaming behavior data with third parties for marketing or advertising purposes.

4Data Sharing Policy

Dhak8 does not sell your data to third parties. However, limited sharing may occur in specific circumstances:

  • Payment Providers: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • Identity Verification Services: With licensed third parties for KYC verification, under strict contractual agreements.
  • Law Enforcement: Only the necessary data, when required by a court order or legal obligation.
  • Licensing Authority: For audits and investigations by regulatory authorities.
Key Terms

All third-party partners are required to comply with dhak8's privacy standards. Any breach of contract will result in the immediate termination of the partnership.

5Cookie & Tracking Policy

Dhak8 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use three types of cookies:

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: Used to monitor site speed and errors. No personally identifiable user information is collected.
  • Preference Cookies: To remember your language and interface preferences.

You can turn off performance and preference cookies at any time through your browser settings. Keep in mind that some features may not work as expected if you do.

6Data Retention Period

Dhak8 retains your data only for as long as necessary. Retention periods vary depending on the type of data:

  • For as long as the account remains active: Profile and contact information.
  • 5 years after account closure: Financial transaction records (legal obligation).
  • 2 years after account closure: Gaming activity history.
  • 90 days: Log and session data.

Once the defined retention period expires, your data is automatically and securely deleted or anonymized.

7Security Measures

Dhak8 employs industry-leading technology to keep your data secure. Our layers of protection include:

  • 256-bit SSL/TLS encryption — all communications are encrypted.
  • Two-factor authentication (2FA) — an extra layer of account security.
  • Real-time fraud detection system.
  • Regular third-party penetration testing.
  • Data backup — stored across multiple secure locations.
  • Access Control — only authorized staff may access specific data.
In the Event of a Security Breach

In the event of a security breach, we will notify affected users within 72 hours and take immediate action.

8Your Rights

Under dhak8's Privacy Policy, you hold a number of important rights. These rights are recognized under international data protection law.

9Protection of Minors' Data

Dhak8 strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from minors.

  • Age is verified at the point of registration.
  • Additional identity verification may be requested in suspicious cases.
  • If it is found that information belonging to a minor has been collected, it will be deleted immediately.
  • Parents can contact us if they suspect their child may have an account.
18+ Only

If you suspect a minor you know is using dhak8, please contact us at [email protected]. We will act swiftly.

10Right to Update This Policy

Dhak8 may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through a platform announcement. Continued use of the platform after any changes constitutes acceptance of the updated policy.

  • The latest version of this policy will always be available on this page.
  • The date of any changes will be noted at the top of the page.
  • 30 days' notice will be given for any significant changes.
Last Updated: January 2026 Currently Active Bengali Version

11Contact Us

If you have any questions or complaints about our Privacy Policy, or wish to exercise your rights, please contact us:

  • Email: [email protected]
  • Response Time: Typically within 24–48 hours.
  • Language: Support is available in Bengali and English.

Your privacy is our highest priority. dhak8 always operates with full transparency.

Your 6 Core Rights Under Data Protection

Dhak8 upholds every one of your rights in line with international standards

Right to Access Your Information

You can request to see what data we hold about you. A complete response will be provided within 30 days.

Right to Rectification

If any of your data is inaccurate, you can request a correction. We will verify and update it promptly.

Right to Erasure

You may request that your data be deleted beyond what is required by law — the "right to be forgotten".

Right to Restrict Processing

You may request that the processing of your information be restricted or paused under certain circumstances.

Right to Data Portability

You may request an export of your data in a common format (CSV/JSON).

Right to Object

You may object to your information being used for specific purposes. You can opt out of marketing emails at any time.

To exercise these rights, email us at: [email protected]

Questions About the Privacy Policy

Answers to the most frequently asked questions

No. dhak8 never sells your personal information to advertisers or any third party. Your data is used solely for service delivery, security assurance, and legal compliance.

No. Your full payment details — such as your bKash/Nagad PIN or card number — are never stored on dhak8's servers. All payments are processed through secure third-party gateways, and only encrypted reference tokens are retained.

Yes, partially. Due to legal obligations, financial transaction records must be retained for 5 years after account closure. Beyond that, requests to delete other personal data will be handled appropriately.

Partially. Disabling essential cookies will prevent login sessions and security features from functioning. Turning off performance and preference cookies will not stop the site from working, but your personal preferences will not be saved. You can manage these settings in detail through your browser.

In the event of a security breach, dhak8 will notify affected users at their registered email address within 72 hours. Please keep your email up to date and log in regularly.

Yes. Under your right to data portability, you may request a copy of your data in CSV or JSON format. Send your request to [email protected] and it will be provided within 30 days.

Play at dhak8 with your data fully protected

Done reading our Privacy Policy? Create your account securely right now. Your information is fully protected — that's our promise.

18+ Only. Please gamble responsibly.

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